2022-23
Jane/Finch Centre
Annual report

Land Acknowledgement

The Jane/Finch Centre would like to recognize and acknowledge our presence on the traditional territory of many Indigenous nations including the Huron-Wendat, Petun, the Anishnabeg and the Mississaugas of the Credit. Tkaronto is home to many First Nation, Inuit and Metis Communities. This territory is covered by the Dish with One Spoon Wampum Belt Covenant, an agreement between the Haudenosaunee and allied nations to peaceably share and care for the lands and resources around the Great Lakes. I acknowledge the current Treaty holders, the Mississaugas of the Credit First Nation.

The Jane/Finch Centre acknowledges that the city and space we reside in was stolen land built on injustices, forcibly displaced communities, colonialism and white supremacy. 

We will strive to contribute (without harm) to acts of decolonization, reconciliation and restorative justice through education, listening and by acknowledging the physical spaces that we occupy to make space for others. We commit to doing the work to ensure our actions are anti-oppressive and anti-racist, understanding this will be a life-long and continuous process of accountability and humility.


Message from our executive director & Board CHair

The 2022-23 year has been one of change, transformation, introspection and growth. 

We’ve continued to witness the persistent challenges faced by residents, ranging from deep-rooted systemic inequities to pressing concerns such as food insecurity, escalating food costs, limited access to mental health and addiction support services, a scarcity of affordable housing, surging rent prices, precarious employment, mounting inflation rates, continued over-surveillance, lack of safe outdoor space and the soaring cost of living. Despite these obstacles, residents' commitment to community mobilization and collaboration continues as we collectively explore avenues to bolster mutual support.

During this year, the board of directors and staff undertook a collaborative process of introspection, realignment and strategic recalibration. Anchored in our principles of community engagement, social justice, equity and capacity building, we reassessed our organization's effectiveness in addressing systemic gaps. 

We acknowledge the need for continuous dedication towards building an anti-oppressive, anti-racist and equity-driven framework both within our internal structures and within our service delivery. This commitment takes centre stage in our agenda for the forthcoming year, 2023-24.

Working alongside grassroots groups and community partners, we achieved several significant organizational highlights. In 2022, we proudly joined the Toronto Community Crisis Service (TCCS) as a North Toronto partner, strengthening our ability to offer post-crisis support through case management and service navigation. Through our 'Bill it to Bezos' campaign, we had success in implementing a new and innovative approach to fundraising, tapping into networks beyond our own. Throughout the year, our commitment to community-driven initiatives continued, including events such as our back-to-school backpack giveaway, food distribution programs, collaborative food banks with our EarlyON, settlement and youth teams, the inaugural Community Classic 3x3 Basketball Tournament and our annual Adopt-a-Family program. Our acceptance for a 5-year funding renewal from the United Way Greater Toronto as an Anchor agency was a testament to the impact of our work.

As we move forward, the 2023-24 year is filled with optimism. Our focus remains unwavering: to develop programs, projects and interventions that effectively bridge service and opportunity gaps caused by systemic inequities, while supporting community leadership and cultivating spaces that reinforce transformative system change. 

The success we’ve had as an organization this year is in direct response to the dedication, creativity, resilience and adaptability of our remarkable team members and staff. Their relentless commitment forms the foundation of our programs and services, and without their support, our work would not be possible. 

As we reflect on the accomplishments of the past year and look towards the future, we are committed to continuing our work alongside residents, leaders and grassroots groups rooted in civic engagement, collaboration, equity, advocacy and supporting a strong and healthy Jane-Finch community. 

Michelle Dagnino
Executive Director

Mustafa El Amin
Board Chair

The Jane/Finch Centre is a community-based organization driven by passion, innovation and a strong commitment to social justice, community engagement and collaboration.

OUR MISSION

Our vision is a healthy Jane and Finch community - strong, inclusive, socially and politically active through diversity, opportunity and participation.

OUR vision

Year at a glance: PROGRAM UPDATES

Each of our programs have been very busy this year, supporting over 17,145 residents in Jane-Finch. Click on the photos below to read more about what they have been up to.

impact statistics

As our youth department gradually resumed in-person programming and services, we witnessed a surge in youth participation over the past fiscal year.

Additionally, we experienced a significant increase in senior participation as they regained confidence in returning to our in-person programs.
We also expanded our food distribution initiatives to combat food insecurity in our community and supported over 2,000 residents in accessing financial empowerment and problem solving services.


I am appreciative of what the community centre does for me. I’m on disability so they help me a lot. They do all my forms and help me submit them and they file my taxes every year, and I’m so grateful for all that they have done for me.
— Mr. Gordon, Financial Empowerment and Problem Solving (FEPS) Client

Toronto Community Crisis Service (TCCS) pilot

The Toronto Community Crisis Service (TCCS) is a community-based, non-police response to crisis calls and wellness checks. The program started out as a pilot project in 2022.

The TCCS is led by community anchor partners that dispatch multidisciplinary teams comprised of crisis workers who are trained and skilled in trauma-informed care, harm reduction, crisis intervention and de-escalation.

The TCCS launched in 4 areas of the city, testing a Toronto-specific, community-based approach to mental health crisis calls to 911 and 211. The service aims to build confidence in community safety efforts and potentially lead to better outcomes for Indigenous, Black and equity-deserving communities that face over-policing and concerns about police interactions. Rooted in the communities it is serving, this service prioritizes the community safety and wellbeing of Toronto’s most vulnerable populations.

The Jane/Finch Centre’s community wellbeing team joined this pilot project, alongside the Canadian Mental Health Association, as an agency supporting the project in North Toronto.

Below is data gathered from the pilot project between March 31, 2022 and September 30, 2022.

2,489

Total calls received for
service.

2,092

Number of times mobile teams
were dispatched.

The TCCS has since become a permanent program, and has exceedingly grown in the number of individuals served across the city. Learn more about the program here.

ORGANIZATIONAL Highlights

  • Our first annual Community Classic, a 3x3 youth basketball tournament and community BBQ took place on October 15, 2022.

    The event was hosted by youth leaders of the Jane/Finch Centre, with support from sponsors, No Frills and Imperial Oil. The event was a huge success, with over 90 youth who came out to participate.

  • On August 24, 2022, the youth team at The Spot distributed 145 backpacks and 6 bicycles to youth in Jane-Finch at our back-to-school backpack giveaway.

    Thank you to the Toronto Youth Cabinet, ATU Canada and the Community Healing Project (CHP) for their support on this event.

  • Last year, our Adopt-a-Family program raised over $10,000, supporting 23 families in the Jane-Finch community. Donors provided several other items including furniture, household necessities and winter clothing to support an additional 40 families.

  • In collaboration with Angry Butterfly, we executed a first of it’s kind fundraising campaign using a loophole found on Amazon Prime, that allows people to take money Amazon and support the Jane/Finch Centre. Every month, Amazon Prime members get $3.50 to support their favourite Twitch account. If they don’t use it, that money goes right back to Amazon. To raise funds, we turned the Jane/Finch Centre into a verified Twitch streamer. By simply subscribing with Prime, anyone can donate and #BillIToBezos. The campaign garnered much media attention and several awards. Click here to learn more.

  • The Jane/Finch Centre was accepted for a 5-year funding renewal with the United Way Greater Toronto as an Anchor agency.

    This funding is incredibly important to the Jane/Finch Centre because it will support the sustainability of our programs, and will allow us to continue working with residents to tackle community priorities while delivering high impact social services.

The mentors at Jane/Finch Centre employment support program helped me upgrade my resume to Canadian standards. As a result, I ended up getting many interviews which made me feel more confident. The most amazing part of the program is that you get to job search online and apply to several job postings that suit your interests and skills, alongside other newcomers to Canada. You listen and learn from each other’s experiences and that gives you confidence during your job search.
— Marina, Settlement Services Client

Client Story

Christine is a youth client who participates in our newcomer and youth programs.


In 2016, Christine and her family embarked on a journey to Canada, seeking refuge through a church-sponsored initiative under the refugee resettlement program.

Initially settling in Scarborough, the family made the decision to relocate to the Jane/Steeles neighbourhood three years ago, drawn by the presence of a vibrant Karen ethnic community. However, their transition was not without its share of challenges.

One of the most significant hurdles Christine faced was the need to adapt to a new educational environment multiple times within the first four years of resettlement. This constant change presented a formidable obstacle. To compound matters, Christine encountered language barriers and cultural shock in her new school, making her educational journey even more demanding.

Teachers and parents alike expressed concerns about Christine's mental wellbeing. She found herself enrolled in grade 10 classes alongside Canadian students younger than herself, amplifying the sense of alienation she felt. Despite these obstacles, Christine's determination to succeed remained unyielding.

Through informal counselling, encouragement and the trusting relationship building between Christine and the dedicated settlement worker at the Jane/Finch Centre, Christine began to show a newfound enthusiasm for education. She committed herself to maintaining consistent school attendance and diligently completing her homework.

Even with the age gap and the challenges she faced, Christine's thirst for knowledge drove her to excel rapidly. She began to forge lasting friendships within her school community and at The Spot Youth Centre, delving into our various activities and programs. She participated in our sports and recreational activities including sewing and embroidery programs, youth mental health workshops, soccer and skateboarding programs. Christine even gained the courage to participate in numerous school special performances, showcasing her incredible talents and spirit.

At the age of 19, Christine achieved a remarkable milestone by graduating from grade 12 in June 2023. Her unwavering strength and dedication did not go unnoticed by her teachers, who honoured her with the ESL Student Award during the school's graduation ceremony.

Christine's journey is a testament to the power of resilience, determination and the support of a caring community. Christine is looking forward to taking the next step in her educational journey, enrolling in Humber College for the Fall of 2023.

*The name used in this story is a pseudonym to protect our clients identity.

media mentions


Funders

Click here to view a list of our funders.

Audited Financials

Click here to view our audited financials for the 2022-23 fiscal year.