
FINANCIAL EMPOWERMENT AND Problem-SOLVING (FEPS)
Our Financial Empowerment and Problem-Solving (FEPS) program at Jane/Finch Centre supports individuals and families living on low incomes to strengthen their financial well-being and resilience.
We provide practical support and education to help people navigate immediate financial challenges while building long-term stability. Our services are free, confidential, and tailored to the needs of the Jane-Finch and Black Creek communities.
WE CAN HELP YOU WITH:
Addressing debt problems
Accessing social assistance or other social supports, like ODSP
Filing tax returns Addressing debt problems
Accessing social assistance and other supports (e.g., OW, ODSP)
Filing tax returns and accessing income benefits
Banking services and safe banking options
Creating savings plans and emergency funds
Avoiding financial frauds and scams
Financial advocacy and navigating government systems
Creating household budgets and money management plans
Post-secondary financial aid applications



Free One-on-One Financial Counselling
We offer FREE, personalized financial counselling to help you access benefits, manage debt, improve budgeting, and answer general financial questions. Our team works with you to develop realistic solutions based on your circumstances.
Year-Round Tax Services
We appreciate your patience and understanding. Due to a high volume of calls and being short-staffed, we are working hard to assist as many clients as possible. As a non-profit providing free services, we are committed to supporting our community, and we kindly ask for your patience as we navigate this busy time. Your support means a lot to us, and we are doing our best to respond as quickly as possible. Thank you for your understanding!
Please read the important information below:
We offer free tax services to residents within the Jane-Finch and Black Creek communities throughout the year. This includes help with:
Filing current and past tax returns (up to 10 years of back taxes)
Making changes to previously filed returns (T1 adjustments)
Reviewing and responding to Canada Revenue Agency (CRA) letters
Accessing and understanding your Notice of Assessment
Who Qualifies for Free Tax Services?
We can help you file simple personal tax returns if your income is within the following limits:
Single person: up to $35,000
Couple (combined income): up to $45,000
One adult with one child: up to $40,000
Add $2,500 for each additional dependent
Interest income must be under $1,000
Unfortunately, We Cannot Assist If You:
Filed for bankruptcy
Have self-employment, rental, or business income
Have capital gains or losses
Have investment income over $1,000
Need to file a return for someone who is deceased
What to Bring to Your Appointment:
Please bring the following documents to help us complete your return:
Social Insurance Number (SIN) — and your spouse’s SIN, if applicable
All income slips (e.g., T4, T5007)
Renters: rent receipt or a letter from your landlord
Homeowners: property tax bill
Newcomers: date of arrival in Canada and prior year’s income
Parents: children’s names, birthdates, and childcare receipts
Students: tuition slip (T2202A), OSAP interest statement
Seniors: PRESTO report or TTC passes
Receipts for medical expenses, charitable donations, or other deductions
Additional documents may be required depending on your situation. Contact us if you need help preparing for your appointment.
CONTACT US
FEPS TEAM
Phone: (416) 663-2733 ext. 215
Email: fepsservices@janefinchcentre.org
For FEPS services, contact Khiet:
khietl@janefinchcentre.org | 416-663-2733 Ext. 350
For FEPS services, contact Tanya:
tanyal@janefinchcentre.org | 416-663-2733 Ext. 279
Contact one of our FEPS staff using the info above to book a virtual or in-person appointment today.
SERVICE HOURS
WE ARE NOT ACCEPTING WALK-INS. ALL APPOINTMENTS MUST BE MADE AHEAD OF TIME.
VIRTUAL APPOINTMENTS (by phone)
Friday 10:00AM – 5:00PM
IN-PERSON APPOINTMENTS
Monday 10:00AM – 5:00PM
Tuesday 10:00AM – 5:00PM
Wednesday 10:00AM – 5:00PM
Thursday 10:00AM – 5:00PM
ADDRESS
#108-4400 Jane Street
Toronto, ON M3N 2K4
Follow us on Instagram
To keep up to date with our workshops, initiatives and with important and helpful financial resources and information, follow us on Instagram by clicking on the link below.
FEPS (@feps_at_jfc)