FINANCIAL EMPOWERMENT AND Problem-SOLVING (FEPS)

Our Financial Empowerment and Problem-Solving (FEPS) program at Jane/Finch Centre supports individuals and families living on low incomes to strengthen their financial well-being and resilience.

We provide practical support and education to help people navigate immediate financial challenges while building long-term stability. Our services are free, confidential, and tailored to the needs of the Jane-Finch and Black Creek communities.


WE CAN HELP YOU WITH:

  • Addressing debt problems

  • Accessing social assistance or other social supports, like ODSP

  • Filing tax returns Addressing debt problems

  • Accessing social assistance and other supports (e.g., OW, ODSP)

  • Filing tax returns and accessing income benefits

  • Banking services and safe banking options

  • Creating savings plans and emergency funds

  • Avoiding financial frauds and scams

  • Financial advocacy and navigating government systems

  • Creating household budgets and money management plans

  • Post-secondary financial aid applications

Free One-on-One Financial Counselling

We offer FREE, personalized financial counselling to help you access benefits, manage debt, improve budgeting, and answer general financial questions. Our team works with you to develop realistic solutions based on your circumstances.

Year-Round Tax Services

We appreciate your patience and understanding. Due to a high volume of calls and being short-staffed, we are working hard to assist as many clients as possible. As a non-profit providing free services, we are committed to supporting our community, and we kindly ask for your patience as we navigate this busy time. Your support means a lot to us, and we are doing our best to respond as quickly as possible. Thank you for your understanding!


Please read the important information below:

We offer free tax services to residents within the Jane-Finch and Black Creek communities throughout the year. This includes help with:

  • Filing current and past tax returns (up to 10 years of back taxes)

  • Making changes to previously filed returns (T1 adjustments)

  • Reviewing and responding to Canada Revenue Agency (CRA) letters

  • Accessing and understanding your Notice of Assessment

Who Qualifies for Free Tax Services?

We can help you file simple personal tax returns if your income is within the following limits:

  • Single person: up to $35,000

  • Couple (combined income): up to $45,000

  • One adult with one child: up to $40,000

    • Add $2,500 for each additional dependent

  • Interest income must be under $1,000

Unfortunately, We Cannot Assist If You:

  • Filed for bankruptcy

  • Have self-employment, rental, or business income

  • Have capital gains or losses

  • Have investment income over $1,000

  • Need to file a return for someone who is deceased

What to Bring to Your Appointment:

Please bring the following documents to help us complete your return:

  • Social Insurance Number (SIN) — and your spouse’s SIN, if applicable

  • All income slips (e.g., T4, T5007)

  • Renters: rent receipt or a letter from your landlord

  • Homeowners: property tax bill

  • Newcomers: date of arrival in Canada and prior year’s income

  • Parents: children’s names, birthdates, and childcare receipts

  • Students: tuition slip (T2202A), OSAP interest statement

  • Seniors: PRESTO report or TTC passes

  • Receipts for medical expenses, charitable donations, or other deductions

Additional documents may be required depending on your situation. Contact us if you need help preparing for your appointment.

CONTACT US

FEPS TEAM
Phone: (416) 663-2733 ext. 215
Email: fepsservices@janefinchcentre.org

For FEPS services, contact Khiet:
khietl@janefinchcentre.org | 416-663-2733 Ext. 350

For FEPS services, contact Tanya:
tanyal@janefinchcentre.org
| 416-663-2733 Ext. 279

Contact one of our FEPS staff using the info above to book a virtual or in-person appointment today.

SERVICE HOURS

WE ARE NOT ACCEPTING WALK-INS. ALL APPOINTMENTS MUST BE MADE AHEAD OF TIME.

VIRTUAL APPOINTMENTS (by phone)
Friday
10:00AM – 5:00PM

IN-PERSON APPOINTMENTS
Monday
10:00AM – 5:00PM
Tuesday
10:00AM – 5:00PM
Wednesday 10:00AM – 5:00PM
Thursday 10:00AM – 5:00PM

ADDRESS
#108-4400 Jane Street
Toronto, ON M3N 2K4

Follow us on Instagram

To keep up to date with our workshops, initiatives and with important and helpful financial resources and information, follow us on Instagram by clicking on the link below.

FEPS (@feps_at_jfc)